Solutions built
to scale your business
We help you grow with bilingual talent, fully managed teams, and fast, reliable customer engagement — all starting with a 90-day pilot.
Staff Augmentation
Add bilingual talent directly into your team.
We find, hire, and support top remote talent so you can scale fast and cut operational costs by 40%+.
What you get:
Fast hiring & flexible scaling
Full HR, payroll & compliance handled
Bilingual, culturally aligned professionals
Roles we fill:
Developers · Designers · Marketers · Customer Success · Admin · Data · Project Managers
Ideal For
Companies that want high-performing talent, rapid scalability, and full operational control — without the overhead of internal hiring.
Outsourcing
We run your operations. You focus on what you do best.
We design, build, and manage full remote teams in Colombia that take care of your non-core functions.
You get a predictable, structured, and scalable solution built for long-term efficiency.
Why It Works
Hands-free operations
Clear KPIs and performance dashboards
Fully managed teams with consistent delivery
Process optimization built into every stage
Reduced operational burden and costs
Common Functions
Back Office · HR Support · Collections · Finance · Admin Processes · Community Management · Technical Support
Ideal For
Businesses ready to delegate entire functions, improve efficiency, and run operations with consistency and accountability.
Business Development Center (BDC)
Our BDC delivers inbound, outbound, and multichannel operations that strengthen revenue, retention, and customer experience.
Agents are fully bilingual and trained to sound like your brand.
Why Companies Love Our BDC
Human-centered communication (real conversations, not scripts)
Complete multichannel coverage
Data-driven operations
Revenue and satisfaction boosters
Bilingual agents who understand North American customers
Typical Teams
SDRs · Lead Generation · Customer Support · Collections · Retention · Appointment Setting · Surveys & Feedback
Performance that sets us apart:
Chat response time: <7 seconds
Call response time: <10 seconds
We collaborate with leading organizations across key industries—helping them scale faster, optimize operations, and deliver exceptional customer and client experiences.
Industries We Power
Automotive
From Tier 1 suppliers to emerging mobility platforms, we support efficiency, service, and innovation across the automotive sector.
Technology
We empower startups and enterprise tech teams with scalable, agile support across development and operations.
Travel & Hospitality
We help global travel platforms and hospitality brands enhance guest experiences and streamline operational workflows.
How We Build Your Dream Team
Simple steps. Powerful results.
Discovery
We learn about your business, your needs, and your goals.
Tailored Proposal
You receive a custom-built solution — no templates, just what works for you.
Pilot Program
We launch a 90-day pilot to validate performance, collaboration, and results.
Scale & Optimize
Based on real results, we scale the team or processes while optimizing delivery.
Why Choose
Valle Solutions?
By adopting premier nearshore staff augmentation and outbound solutions, companies can unlock new levels of efficiency and customer satisfaction, positioning themselves as leaders in their respective industries.